ISSUE 11  Mar 2018

Focus Topic

ICTO’s Help Desk Survey Results 2017
ICTO conducted the yearly staff satisfaction survey to measure staff user’s satisfaction level regarding Help Desk services. Survey was conducted from 1 December to 31 December 2017. The yearly survey provides us a good reference to make further improvements.


IT Security

Service Updates

New Version of UMMoodle

UMMoodle was upgraded to the newer version 3.3 on 06 January, 2018 in order to fulfil the need of new features and ensure the security and continuing stability of the service, Some of highlighted features and enhancements in UMMoodle [...]

Moodle Mobile for UMMoodle

Moodle Mobile is the official mobile app for Moodle which let users access their courses and studies directly on mobile devices. With Moodle Mobile, you can: Browse the content of your courses, even when offline Receive instant notifications of [...]


Introduction of ICTO Services