ISSUE 18 ♦ Jan 2020
Adopting with the rapid growth of our University, ICTO will continue to deliver suitable ICT services and enhance various systems for staff and students. ICTO is working closely with different units on various initiatives. Some of these are scheduled to be kick-started in 2020.
A Summary of ICTO Achievement in 2019
In 2019, ICTO processed more than 100 studies and projects, 12,000 support requests and visited 28 users departments to understand their needs. Moreover, we arranged more than 52 briefings and training sessions to enhance users’ understanding about related services [...]
Final Stage for Windows 10 Deployment
According to the official news released by Microsoft, the support for Windows 7 ended on 14 January 2020. End of support means Microsoft will no longer provide automatic fixes, security updates and technical support for Windows 7. In preparation, [...]
How long have you not changed your password?
Do you know? In the recent years, data breach occurred in different industries over the world. In case you have not changed your password for a long time, your password may have been compromised in various information security incidents such as [...]
ShareDM Upgrade and UM Domain Name Alignment
All the departmental sites of SharePoint for Document Management (ShareDM) are aligned with the new UM domain name (um.edu.mo) on 25 November 2019 with a newer version of SharePoint 2016. When users access to an old link, [...]
Events and Trainings
From Sep to Dec 2019, ICTO has organized following events and trainings. In 23-25 September 2019, ICTO co-organized the workshop “Network Security Workshop” with APNIC for the community of Macao and the nearby region. Network security is a [...]
Emergency Landlines
Telephone is one of the most important communication platform in our campus. In order to maintain basic telephone communication service during disaster liked typhoon HATO which caused power supply interruption, ICTO had installed emergency landlines across UM campus. [...]
Server Hosting at ICTO Data Center
Recently, ICTO launches a server hosting service allowing academic units to have their servers hosted in a managed data center environment. What’s server hosting service? You can physically locate your server(s) in ICTO data [...]
UMDrive, Your First Choice of Cloud Storage System
UMDrive is an on-premises cloud storage system. It provides UM staff a storage space where they can upload, access, synchronize and share the files in campus or out of the campus. Why do you choose UMDrive? Most of the [...]
Virtual Desktop Service (VDS)
Our Virtual desktop Service (VDS) is a virtualization technology that hosts a desktop operating system (Microsoft Windows) on a centralized server in a data center. Users only need to use their own device such as PC, laptop or even [...]
Tips – UMMoodle – “Drag and drop into text” Question in Quiz Activity
“Drag and drop into text” question is a popular form of “selection question”. It consists words which can be dragged from a list and dropped into pre-defined gaps in the text. The steps to create a “Drag and drop [...]