Highlights of ICTO Work in 2023 & Forecast for 2024 Key Tasks
Highlights of ICTO Work in 2023 ICTO has increased its focus on improving ICT services to align with the [...]
What did the Help Desk do in 2023?
Do you know what the Help Desk do? ICTO Help Desk provides support to all staff and students on [...]
Cybersecurity Promotion Activity
ICTO organized the Cybersecurity Promotion Activity on 17th November 2023. The event aimed to raise students' awareness of Cybersecurity and incentivize [...]
Don’t be the next victim of phishing scams
Online services have become an indispensable part of our daily lives, thus making Internet scams more widespread, covering a wide [...]
Pilot release of the brand-new mobile app – UM App
The brand-new mobile app – “UM App” is now under pilot release. It is a one-stop mobile application designed [...]
SSL VPN with 2FA Activation Since 4 January 2024
To further enhance data security and protect users’ accounts, the SSL VPN system enabled Two-Factor Authentication (2FA) starting from [...]
Campus Network Updates
To diagnose and quickly test campus network performance, ICTO launched the new “Campus Network Performance Test and Feedback Platform” [...]
Introducing the New UMPASS management portal
UMPASS is a universal login credential for accessing various services and applications you use every day at UM. ICTO [...]
Increase Storage Quota of Students Home Directory, Staff Email and UMDrive
To facilitate the learning experience, ICTO has doubled the storage capacity of student personal file storage space, the H: [...]
Adjustment on Quota Usage of UM@Connect and OneDrive
Microsoft changed its charging policy for M365 services for higher education institutions worldwide. It charges based on our data [...]