ISSUE 15 ♦ Apr 2019
Secure Email Gateway for Student Lifelong Email, UM@Connect
Email spam filters are a critical part of IT security today. To combat the rising tide of email spam for [...]
ICTO’s Help Desk Survey Results 2018
ICTO conducted the yearly staff satisfaction survey to measure staff user’s satisfaction level regarding Help Desk services. Survey was [...]
ICTO’s Help Desk Statistic 2018
We are pleased to share with you the key service calls statistics in 2018 to reflect on our work [...]