ISSUE 19 ♦ Apr 2020
What ICTO Has Done during the Outbreak of Novel Coronavirus Pneumonia?
The outbreak of the New Coronavirus Pneumonia (NCP) poses a challenge to the continuity of education and research. To support the University’s efforts to ensure that students continue to study during suspensions, ICTO has taken a series of measures and work to facilitate online teaching and learning, and provide remote support to faculty and staff.
ICTO’s Help Desk Survey Results 2019
ICTO conducted the yearly staff satisfaction survey regarding Help Desk services to measure staff users’ satisfaction level regarding Help [...]
Help Desk Statistics 2019
ICTO Help Desk received a total of 12,035 support service calls in the year 2019. The demand for the [...]
How much do you know about Information Security?
In recent years, Advanced Persistent Threat (APT) has become a commonly known cyber security threat. Intruders break into a target network. [...]
Tips for Secure Your Zoom Meeting
In recent weeks, discussions regarding Zoom security and privacy issues took centre stage globally. These concerns include uninvited users [...]
Events and Trainings
From January to April 2020, ICTO has organized the following meetings and trainings. The 2nd Information and Education [...]