ISSUE 31 ♦ Jan 2026
Highlights of ICTO Work in 2025 & Key Areas for 2026
In 2025, ICTO’s mission remains clear: to empower teaching, learning, research, and administration through secure, reliable, and forward-looking ICT solutions.
Help Desk Support in 2025: A Year in Review
In 2025, ICTO Help Desk continued to play a vital role to ensure smooth and reliable technology experiences [...]
Protect Yourself from Hotel Booking Scams at Academic Conferences
I. Common Scam Tactics Domain Imitation: Use of fake websites with slightly misspelt URLs. Phishing Emails: Posing as “official [...]
A Series of Security Awareness Activities
ICTO places strong emphasis on security awareness and its continuous promotion across the community. To achieve this, we combine [...]
Introduction of Internet Service
At present, the University maintains a total Internet bandwidth of 18 Gbps, supporting the needs of academic and administrative operations. [...]
Administrative Information System Updates
The Laboratory Chemical Control System (LCCS) was launched in January 2026. It helps UM staff members and students [...]
UM App: Launch of New Services
UM App is a one-stop mobile application designed to provide staff, students, alumni and public with convenient access to [...]
Scan with UM App, N6 Meeting Rooms Now Support QR Access!
We are pleased to introduce enhancements to the QR Access Service for meeting rooms at N6 (N6-1011, N6-2022, N6-2031, [...]
New ceiling array microphone in ICTO computer rooms
In addition to the existing handheld wireless microphones, the ICTO computer rooms are recently installed with the new ceiling [...]
Training and Meeting updates
ICTO has organised the following training sessions and meetings from September 2025 to January 2026. Trainings To [...]