Secure Email Gateway for Student Lifelong Email, UM@Connect
Email spam filters are a critical part of IT security today. To combat the rising tide of email spam for [...]
ICTO’s Help Desk Survey Results 2018
ICTO conducted the yearly staff satisfaction survey to measure staff user’s satisfaction level regarding Help Desk services. Survey was [...]
ICTO’s Help Desk Statistic 2018
We are pleased to share with you the key service calls statistics in 2018 to reflect on our work [...]
Data Privacy and Skills in Using Email
In our daily work, email service has become an indispensable communication tool and it is one of the major communication [...]
UM URL Shortener Service
The UM URL Shortener provides a shortened URL for easy sharing and typing, by generating a URL with 8 [...]
Wireless Network Performance Report & Analysis
Wireless Cases Reported in 2018 In response to user feedback on poor network performance, ICTO makes the analysis on [...]
Update on Deployment of Windows 10 – Phase 2
ICTO is gradually upgrading the operating system from Windows 7 to Windows 10 for the computers issued by ICTO. [...]
Printing Cost Adjustment
Effective from 7 January 2019, the printing and copying service charges in ICTO computer room and Learning Commons for A3 [...]
Organising Your Meetings using Outlook Calendar
Outlook calendar is a useful tool for arrangement of meetings. You can send a meeting request to one or more [...]
Tips for Improving Mac Computer Performance
1. Manage your start-up items When your Mac (computer) starts up, some programs are set to automatically launch at [...]