ICTO’s Help Desk Survey Results 2017
ICTO conducted the yearly staff satisfaction survey to measure staff user’s satisfaction level regarding Help Desk services. Survey was [...]
ICTO’s Help Desk Statistic 2017
We are pleased to share with you the key service calls statistics in 2017 to reflect on our work [...]
The Progress of Windows 10 Deployment
Microsoft has announced that they will end the extended support for Windows 7 on 14 January 2020, to prepare for [...]
Secure Email Gateway – Anti-Spam and Anti-Virus Solution for Email Systems
E-mail is one of the popular Internet application. Un-solicited massive e-mails (spam), e-mail viruses and phishing emails created the [...]
Please Prevent Phishing Attacks
Recently, there has been a large number of phishing emails targeting our University students and staff. These phishing emails [...]
Renewal of Home Users ESET Anti-Virus Software License
Home computers are equally vulnerable to viruses, spyware and cyber security threats. ICTO is offering ESET Anti-Virus software to enhance [...]
New eForm service has been launched on 2nd January 2018
New eForm service was launched on 2nd January 2018 on SharePoint platform for all users. During implementation, ICTO held [...]
UM Network Infrastructure Major Upgrade in 2017
Last year, ICTO has completed an upgrade of the campus core network infrastructure. This was the first upgrade of [...]
New Version of UMMoodle
UMMoodle was upgraded to the newer version 3.3 on 06 January, 2018 in order to fulfil the need of [...]
Moodle Mobile for UMMoodle
Moodle Mobile is the official mobile app for Moodle which let users access their courses and studies directly on [...]