In view of the recent coronavirus outbreak in Macao, the University has decided to run all classes via online during the first four weeks of 18 August to 17 September 2022.

ICTO offers some FAQs for both students and course instructors to operate UMMoodle and Zoom easier.

For students:

Zoom

  • If this is your first time using Zoom for online classes at UM, please follow the steps in this link to complete your registration and sign in.
  • Pre-testing your equipment. Please make sure that your hardware devices (e.g. speakers, microphones, etc.) can be used for Zoom online class. You may join a test Zoom meeting (here).
  • Pre-testing network connection. Please make sure that you have reliable Internet connection. If possible, the wired connection is recommended as it is more stable.

UMMoodle

  • Log in to UMMoodle with your UMPASS account.
  • To join a Zoom online class, you need to first enter the course through the course dashboard on UMMoodle.
  • Scroll through the course sections to find the correct Zoom online class to join.

FAQs:

 
For Teachers:

Zoom

  • Pre-testing your equipment. Please make sure that your hardware devices (e.g. speakers, microphones, etc.) can be used for Zoom online class. You may join a test Zoom meeting (here).
  • Pre-testing network connection. Please make sure that you have reliable Internet connection. If possible, the wired connection is recommended as it is more stable.

UMMoodle

FAQs:

 
For more details, kindly visit the following pages.

For students:           Quick Start to eLearning for Students

For instructors:        Quick Start to eLearning for Teachers

Need Help?

ICTO Help Desk provides support to teachers and students with issues related to network and software, e.g. UMMoodle and Zoom.

Zoom FAQs

UMMoodle FAQs