Welcome to all new members joining the University of Macau!

A wide range of IT services and facilities are available to UM members for facilitating teaching, learning and research works. You may get more information through the following channels:

In addition to the ICTO website which provides comprehensive information on IT services & facilities, a tailor-made website for new UM members is available to provide the essential IT information.

ICTO Knowledge Base stores all Frequently Asked Questions and guidelines. You can search for the keywords or query words in the search box or find the information by choosing the corresponding category.

The chatbot is designed to help users interactively find answers and relevant information regarding IT-related problems relevant to ICTO’s offered services. It is accessible via ICTO Website https://icto.um.edu.mo/