From January to March 2019, ICTO has organised/ attended following events.
- Visit from the Promotion of Training Division of DSAL
- The 2nd Student User Focus Group (SUFG) Meeting for Academic Year 2018/2019
- The 3rd Academic IT Support Advisory Group (AITSAG) Meeting for Academic Year 2018/2019
On 1 February 2019, the technical staff of the Promotion of Training Division of Direcção dos Serviços para os Assuntos Laborais (DSAL) visited ICTO to know more about the e-learning platform. DSAL intends to build a similar e-learning platform for their students to learn and study at any time and any place. We introduced our UMMoodle, and shared about our experience in the administration and management of e-learning platform.
On 30 January 2019, the 2nd SUFG meeting for Academic Year 2018/2019 was held.
In the meeting, ICTO’s representatives shared the following information:
- Change of UM Domain Name and University Email Address
- Update on Network Services
- UM URL Shortener
- Launch of 14th issue of ICTO Newsletter
- Sales Report of Notebook Ownership Program 2018
- Update of Academic Computing Services and Facilities
- Update of Printing Services
- New UM@Connect Email Security Precautions
- Information Security Updates
Student representatives reported problems about the self-service printing and copying service at faculties, the stapler and the bulletin links posted on SAO Facebook page, ICTO staff provided instant response and advice on the mentioned issues.
For further details about the 2nd SUFG meeting, please refer to
https://icto.um.edu.mo/about-icto/communication/it-committee/student-user-focus-group-sufg/
ICTO holds Academic IT Support Advisory Group (AITSAG) meetings regularly to share the experience and knowledge between support staff from academic units and ICTO.
The 3rd meeting for Academic Year 2018/2019 was held on 29 January 2019.
In the meeting, ICTO’s representatives shared
- Issue of 14th ICTO Newsletter
- Status of computer upgrade
- Results of Help Desk satisfaction survey 2018 and improvement plan
- Results of collection of computing facilities request
- Update on network service
- Computer upgrade of ICTO computer rooms
- Change of ICTO printing and copying service charge
- ICTO Information Security updates in 2018
- Sales report of Notebook Ownership Program 2018
In addition, ICTO’s representatives responded to the enquiries of AITSAG members.
For more details about the AITSAG, please refer to
