Introducing Information and Communication Technology Office
Brief Introduction of ICTO Nowadays, information technology has become an essential part of education. ICTO’s teams with 76 staff [...]
Introduction of UMPASS
PC LAN account is widely used to login to different computing services, in order to have a more precise [...]
Get Your Mac Connected to the University IT Services (For Staff)
If you are a Mac user, you need to know your identity – UMPASS for authenticating yourself to the [...]
Student’s Lifelong Email Service – UM@Connect
In August 2015, ICTO launched the Student’s Lifelong Email Service, UM@Connect. It aims to increase student’s sense of belonging [...]
Quick Print Using MobilePrint & WebPrint Services
ICTO provides Follow-You Printing Service to students. Students can print documents with computers in all ICTO computer rooms, fast [...]
Conducting Video Conferencing with Zoom
Zoom is an online video conferencing service provided at the University. It enables our staff and students to have high-quality [...]
Tips to Prevent Phishing Attacks
The recent cyber-attacks are becoming more fierce and sophisticated. We keep receiving phishing emails. Some phishing emails masqueraded themselves [...]
Tips for Using Staff Email Service Effectively
Receiving and Sending Email Beware of spam and phishing emails Be cautious when an email asks you to provide [...]
Tips for Using UM Wireless LAN Service
Welcome to the new academic year! Knowing that the wireless network is essential to all UM members, we would [...]
ICTO Launched the IT Service Management System for Staff
To enhance efficiency and provide better IT services to UM members, ICTO has established an IT Service Management System [...]