Welcome to the new academic year! Knowing that the wireless network is essential to all UM members, we would like to introduce the UM Wireless LAN service and its connection methods.

UM wireless LAN is covering around 80% of campus with more than 6,000 access points. The coverage includes all classrooms, offices, dormitories, indoor public areas and 14 outdoor areas. You can refer to UM Outdoor Wireless LAN service for the exact outdoor location. UM Wireless LAN service has different user policies for different group of users.

Currently, ICTO provides 4 types of SSID for connecting to UM Wireless LAN. They are UM_SECURED_WLAN, UM_WLAN_PORTAL, UM_PUBLIC_WIFI, and eduroam.

SSID Characteristic
  • Provides high security and reliable connection.
  • Compatible with most devices.
  • All UM members are recommended to use it.
  • No configuration is needed. Suitable for all portable devices to use for a short period of time.
  • Provides security authentication only, the data will not be encrypted during transmission. Therefore, please do not transmit any personal or sensitive data using this network.
  • Provide 2-hours free wireless service per day to visitors.
  • Mainly provides roaming service for guests from eduroam member institutions. Guests can use wireless account provided by the affiliated institutions to login to UM Wireless LAN.
  • All UM users can use UM account to access internet at other institutions providing eduroam services.

How to connect to UM_SECURED_WLAN?

The wireless LAN accounts are created for all full time staff and students along with the initial computer accounts. UM wireless network service is accessible to all University staff and students. If you have notebook or device with 802.11b/g/a/n/ac wireless module built-in, you can access the wireless service with your UMPASS ID and password.

As there are different connection methods for different operating systems, please refer to the steps in ICTO FAQ for connecting to UM Wireless LAN.

For details on how to connect to other SSIDs, please refer to ICTO Website.


The use of Wireless Network Service is governed by the Acceptable Use Policy and Campus Network Rules: ICTO.04/201210/001.r00 – Acceptable Use Policy on ICTO Computing Facilities Campus Network and Internet.

Learn more

If you need any help on using UM Wireless LAN, you may:

Should you have any enquiries, please do not hesitate to contact our Help Desk.