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  • ICTO Help Desk Service User Satisfaction Survey

ICTO Help Desk Service User Satisfaction Survey

kennethip Ip Ka Lon2017-05-18T15:32:11+08:0014 Mar 2016|

From 17 November to 23 December 2015, ICTO Help Desk conducted the yearly staff satisfaction survey to measure staff user’s [...]

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  • Help Desk Service Call Statistics 2015

Help Desk Service Call Statistics 2015

kennethip Ip Ka Lon2017-05-18T15:32:12+08:0013 Mar 2016|

We are pleased to share with you the ICTO Help Desk Service Call Statistics on 2015 to let you know [...]

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  • Legacy Student Webmail was Terminated on 19 January, 2016

Legacy Student Webmail was Terminated on 19 January, 2016

kennethip Ip Ka Lon2017-05-18T15:32:13+08:0009 Mar 2016|

Student webmail system known as the Legacy Student Webmail (https://oldwebmail.umac.mo) was terminated on 19 January, 2016. The new version [...]

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  • Support for Older Versions of Internet Explorer Ended on 12 January, 2016

Support for Older Versions of Internet Explorer Ended on 12 January, 2016

kennethip Ip Ka Lon2017-05-18T15:32:15+08:0008 Mar 2016|

Microsoft has announced that starting from 12 January, 2016, they ended support for their Internet Explorer 8, 9 and 10 [...]

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  • New Agent “Pulse Secure” for SSLVPN

New Agent “Pulse Secure” for SSLVPN

kennethip Ip Ka Lon2017-05-18T15:32:15+08:0007 Mar 2016|

ICTO has upgraded the SSLVPN system in January 2016. A new pair of SSL VPN gateway has been deployed and [...]

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  • The 2nd Student User Focus Group (SUFG) Meeting for Academic Year 2015/2016

The 2nd Student User Focus Group (SUFG) Meeting for Academic Year 2015/2016

kennethip Ip Ka Lon2017-05-18T15:32:16+08:0006 Mar 2016|

The 2nd Student User Focus Group (SUFG) Meeting for Academic Year 2015/2016 The Student User Focus Group (SUFG) consists of [...]

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  • UM Moodle E-Learning Workshop

UM Moodle E-Learning Workshop

kennethip Ip Ka Lon2017-05-18T15:32:16+08:0005 Mar 2016|

In order to let our teaching staff be more familiar with the E-learning platform - UMMoodle, ICTO had arranged two [...]

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