Using 2FA and Managing your Mobile Devices for the 2FA Service
Two-Factor Authentication (2FA) provides an extra layer of protection for your UMPASS account, and it aims to ensure that [...]
A Summary of ICTO Achievement in 2021 & Forecast of 2022 Key Areas
With the ongoing prevention and control of COVID-19, it brings various impacts and changes for people. ICT services become [...]
Update Your Software Promptly
What Are Software Updates? Updates contain important fixes that address known weaknesses in software and apps. These weaknesses are [...]
Enhancements on Wireless Service
ICTO keeps enhancing the wireless network devices and network coverage to provide better service. In 2021, 566 wireless access [...]
Upgrade of Follow-You Student Printing Service
Follow-You Student Printing Service was upgraded in October 2021. The new upgrade replaced 11 printers that improve the printing [...]
New GovPay Integrated Payment Platform
ICTO has recently implemented the new integrated payment platform, namely GovPay, which supports various payment methods including BOC Pay, Union [...]
New Layout of IT Service Management System
To offer staff to submit, track and manage their IT support and service applications online easily, ICTO has updated [...]
What did Help Desk do in 2021?
Do you know what Help Desk do? ICTO Help Desk provides support to all staff and students on the [...]
Events and Training
ICTO has organized the following meetings with students and staff members from September to December 2021. The first [...]