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  • The Important IT Facilities – Data Center

The Important IT Facilities – Data Center

kennethip Ip Ka Lon2017-05-18T15:32:03+08:0017 Mar 2016|

  Infrastructure of ICTO's data centers must be reliable for hosing and managing all University's data, computer system, applications and [...]

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  • Sharing about Wireless LAN – What is Access Point (AP)?

Sharing about Wireless LAN – What is Access Point (AP)?

kennethip Ip Ka Lon2017-05-18T15:32:06+08:0016 Mar 2016|

Introduction Popularity of the hand held devices have made the wireless LAN network or WiFi an essential service. University of [...]

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  • ICTO Help Desk Service User Satisfaction Survey

ICTO Help Desk Service User Satisfaction Survey

kennethip Ip Ka Lon2017-05-18T15:32:11+08:0014 Mar 2016|

From 17 November to 23 December 2015, ICTO Help Desk conducted the yearly staff satisfaction survey to measure staff user’s [...]

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  • Help Desk Service Call Statistics 2015

Help Desk Service Call Statistics 2015

kennethip Ip Ka Lon2017-05-18T15:32:12+08:0013 Mar 2016|

We are pleased to share with you the ICTO Help Desk Service Call Statistics on 2015 to let you know [...]

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