ISSUE 17 ♦ Sep 2019
IT Services and Facilities Available to You!
Information and Communication Technology Office (ICTO) provides general computing services and facilities to all staff members and students.
Over 1,600 freshmen participated in ICTO New Student Orientation activities
To welcome new students and introduce the IT facilities and services, a series of activities were organized from 5 August to 22 August 2019. Over 1,600 new students attended the activities. ICTO Services & Facilities Briefing to PG Students [...]
Result of User Satisfaction Survey on ICTO Services in Academic Year 2018/2019
ICTO recently conducted the annual on-line survey to access the degree of user satisfaction on using the information and communication technology services provided by ICTO. Purpose of the survey is to get the feedback from users to help us [...]
Information Security Tips
In the modern IT era, our homes have lot of individual and home use Internet-enabled devices, including smart phones, smart watches, home routers, electronic game consoles, and a variety of smart home devices. These devices, while bringing convenience to [...]
Invitation to IT Security Seminar on 11 September
In order to let you understand more about the knowledge of Internet security in intelligent living, and how to protect data in electronic products, ICTO organises two Information Security seminars. Information Technology expert from Hong Kong is invited to [...]
Event and Training Updates
From June to August 2019, ICTO has organized following events/ trainings. HRS and ICTO coordinated to hold a briefing of ShareDM and eForm to staff members on 27 June. During the briefing, we introduced the features and benefits of [...]
Event and Training Updates
From June to August 2019, ICTO has organized following events/ trainings. HRS and ICTO coordinated to hold a briefing of ShareDM and eForm to staff members on 27 June. During the briefing, we introduced the features and benefits of [...]
Two-Factor Authentication – Register now!
User’s account security is the highest priority of ICTO. As introduced in our last issue, ICTO has implemented two-factor authentication (known as 2FA) to give your UMPASS account an extra layer of protection in case your password is ever [...]
Tips on Submitting Request via IT Service Management System
ICTO’s IT Service Management System (ITSM) was launched some time ago. ITSM is a system implemented by ICTO to log and track IT service requests, incidents and other service management processes, such as changed management and asset management. University [...]
Macao Public Holidays List 2020 and University Almanac 2019/2020 are ready for import to Outlook Calendar
ICTO has prepared Macao Public Holidays List 2020 and UM Almanac 2019/2020 for you to import them to your Outlook Calendar. Please download one of the following iCalendar files to the folder on the local drive (e.g. Desktop). English Chinese Macao [...]