To enhance the security of UM email system and user accounts, the IMAP service of Staff Email System was terminated on 3 March 2021. Staff members will not be able to use the IMAP protocol to access their mailboxes. We recommend you to use Outlook client on PC/ notebook or Staff Webmail to access mailbox with better compatibility and security.

It will not have any effects on the Outlook client and access to email via Outlook client, Staff Webmail, mobile Outlook APP, and the email APP connecting with ActiveSync or EWS.