ICTO has organised the following training sessions and meetings from September 2025 to January 2026.
Trainings
To help users better understand how to use these services effectively, ICTO has organised “Briefing on Web Conferencing Service” on 10 September 2025.
In the briefing, ICTO introduced about VooV/Tencent Meeting and Microsoft Teams, account types, schedule meeting, join meeting, features overview, screen sharing, recording, etc. to enhance the understanding about applications and use of VooV/Tencent Meeting and Microsoft Teams.
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ICTO conducted a training session “Identity and Access Management (ACM)” on 3 December 2025. During the session, ICTO provided a detailed introduction and demonstration of managing ACM groups and shared practical insights from past experiences.
HRS and ICTO co-organize an in-house training course for UM administrative staff “Basic Technologies, Development Trends and Applications of Artificial Intelligence” on 24 October 2025.
Topics:
- Overview of the Development of Artificial Intelligence (AI) and Generative Artificial Intelligence (GenAI)
- Operating Principles of GenAI and its Applications in Administrative Work
- Security and Privacy Issues of GenAI
- Practical Exercises: Basic Applications and Case Studies
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| Meetings |
To enhance the communication between ICTO and student representatives, the SUFG meeting was held on 14 January 2026.
The following information was shared with students:
- UM App: Launch of New Services
- IT Security Updates
- Important Notice: Duo Mobile App Update
For details about the SUFG meeting, please refer to
https://icto.um.edu.mo/about-icto/communication/it-committee/student-user-focus-group-sufg/
The regular meeting with IT support staff from various academic units and the ICTO, AITSAG meeting was held on 23 September 2025.
ICTO’s representatives shared the following topics and responded to enquiries from AITSAG members.
- Campus network updates
- Computer upgrade status
- Launch of 30th issue of ICTO Newsletter
- Upgrade of Two-Factor Authentication service login interface
- UMMoodle upgrade status
- Invitation to Information Security Seminar
- Introduction of upcoming IT training session for staff
For more details about the AITSAG, please refer to https://icto.um.edu.mo/about-icto/communication/it-committee/academic-it-support-advisory-group-aitsag/
The 1st IETC meeting for Academic Year 2025/2026 was held on 19 November 2025.
In the meeting, ICTO’s representatives shared the following topics:
- Software acquisition request for academic year 2026/2027
- Update of computer rooms
- Update of campus network
- Upgrade staff computers
- IT services promotion
- User satisfaction on ICTO services 2024/2025
- Information security tasks
IETC members provided comments and suggestions, the requests and suggestions collected in the meeting will be taken into consideration and action.