To welcome new students and introduce the IT facilities and services that they are going to use in the University, some briefing sessions were arranged for students.

For postgraduate students, we joined to provide briefing held for all PG freshmen on 9^th August. During the briefing, we introduced ICTO services and facilities.

We also provided four detailed introduction sessions to PG freshmen. These sessions were held at E6-3094 computer room. During the sessions, we introduced our services including PC LAN account, email account UM@Connect, ISW and so forth. The students could try to login to their account to access the services immediately by using the computers in the computer room.

For undergraduate students, we went to all residential colleges to deliver the briefing sessions to UG freshmen. During the briefing sessions, we introduced our services & facilities and conducted demonstration on using UMMoodle and ePortfolio.

To promote UM@Connect lifelong email service, we had set up a booth at N6 from 15^th to 18^th August and at E31 on 19^th August, and from 22^nd to 26^th August respectively to assist students to register.

Moreover, four rounds of ICTO IT facilities campus tour were arranged for new students. Students were given a guided tour of E5 and E6 to introduce ICTO facilities, computer rooms, Help Desk etc. We have also provided the demonstration on using Follow-You printing, Kiosk and Add-Value Machine to the students.