
ISSUE 28 ♦ Aug 2024

Introducing IT Services & Facilities
Welcome to the University of Macau!
This introductory post aims to provide you the information of various channels where you can get to know about all the IT services, facilities, your account etc. that facilitate your study or work at the University.
Result of User Satisfaction Survey on ICTO Services in Academic Year 2023/2024
ICTO has conducted the annual survey during 16 April to 6 May 2024 to access the degree of user satisfaction on using the information and communication technology services provided by ICTO. A total of 15,314 email invitations were sent [...]
Security Considerations When Using Public AI
Artificial intelligence (AI) platforms provide users with a variety of powerful tools and services that can help them to accomplish a variety of tasks, from data analysis to machine learning. However, there are some security risks to be aware of when using public [...]
UM App: Launch of New Services
UM App is a one-stop mobile application designed to provide staff, students, alumni and public with convenient access to various UM services using their smartphones or tablets. In June 2024, we launched several new services on UM App. The new [...]
Generative Artificial Intelligence Tool (Microsoft Copilot) is available!
The University of Macau has made the generative artificial intelligence (GenAI) tool Microsoft Copilot available for UM members. To ensure the responsible and effective use of GenAI tools and to uphold the highest standards of academic integrity, UM has developed [...]
Implementation of Information Security Measures for Administrative Staff
To ensure the Information Security of the University, ICTO optimizes user permissions and protection for removable devices for administrative staff starting from March 2024. User Permission Optimization To prevent staff from installing unauthorized software and reduce security vulnerabilities and data [...]
Set Up of New PC Data Recovery Service
To enhance the capabilities of data recovery service, ICTO has setup a new storage system. A new recovery software, Synology Active Backup for Business will be replaced the previously used Uranium Backup for all ICTO-provided desktop and laptop computers. [...]
QR Access with your Mobile
Information and Communication Technology Office (ICTO) constantly explores and deploys appropriate IT to enhance the campus experience. In June 2024, ICTO launched the new service, “QR Access”. This service allows you to use mobile phone as an alternative to your [...]
Online Payment Feature Introduced for Settlement of Student Debit Notes
A new online payment feature for the settlement of student debit notes was launched in May 2024. Students can settle their debit notes conveniently using various e-payment methods via the “SIWeb”, “SIAPP” or “UM App”.
Revamped Section List for Academic Staff
The revamped Section List for Academic Staff with the below features will be launched in the first semester of academic year 2024/2025: Supports mobile and desktop view Displays currently teaching courses Displays student enrollment list Allows course binding with UMMoodle [...]
Revamped Course Pre-enrolment System
The revamped Course Pre-enrolment System with the below features will be launched to students in the first semester of academic year 2024/2025: Supports mobile and desktop views Allows submission of multiple pre-enrolment requests at one time Links to Study Plan [...]
Revamped Course Add/Drop System
The revamped Course Add/Drop System with the below features was launched to students in August 2024: Supports mobile and desktop views Enables submission of Add/Drop/Change requests Allows course information preview (pending requests, schedule etc.) before submitting request Links to Study [...]
Event and Meeting Updates
ICTO organized the following events and meetings from April to September 2024. Event Updates To introduce IT facilities and services, and assist students to set up Two-Factor Authentication service & UM App, promotional booths are set up [...]
Macao Public Holidays List 2025 and University Almanac 2024/2025 are now ready for import to Outlook Calendar
ICTO has prepared the Macao Public Holidays List 2025 and UM Almanac 2024/2025, you can refer to the ICTO Knowledge Base to import them to your Outlook calendar from now on. How can I import Macao Public Holidays and UM Almanac to my [...]